It could be a little of both, but we have found an easy solution. Next time you open internet Explorer, look for the “gear” (Tools) in the top right corner of the browser. Click on that symbol and then click on “Compatibility View settings.” When that box opens, uncheck the two boxes at the bottom of the display. RPR will display properly next time you access the program. If you display the Menu bar at the top of the IE display, you can also access Compatibility View settings by clicking on the “Tools” option in the Menu bar at the top of the page. We also find that RPR displays very well using Firefox and Chrome.
RPR FAQs
When I use Microsoft Internet Explorer (IE) to access the RPR, it doesn’t display information as cleanly as I see using other browsers. It that a problem with the IE or is it my computer?
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